The IRS admittedly has little control over protecting your tax returns against identity theft. The problem is too big, the data too widely available, prevention too rarely attended to until it’s already too late.
Your tax returns are the Holy Grail of identity theft because they contain virtually every piece of information a fraudster needs to BECOME you. But you don’t have to be a victim; you simply need to take responsibility for what is rightfully yours – your tax return information and your identity. The changes aren’t difficult, they simply require you read through this document so that you recognize the risks. Once that’s done, you simply avoid the highest-risk behaviors.

Here is a comprehensive list of frauds, scams and high risk tax-time practices.

Top Tips for Tax Time Identity Theft Protection

Your greatest risk of identity theft during tax season comes from your tax preparer (if you use one) either because they are dishonest (less likely) or because they are careless with your sensitive documents (more likely). Just walk into a tax-preparers office on April 1 and ask yourself how easy it would be to walk off with a few client folders containing mounds of profitable identity. The devil is in the disorganization. Effective Solutions:

• Choose your preparer wisely. How well do you know the person and company preparing your taxes? Did they come personally recommended, or could they be earning cash on the side by selling your personal information. Do they have an established record and are they recommended by the Better Business Bureau?
• Interview your preparer before you turn over sensitive information. Ask them exactly how they protect your privacy (do they have a privacy policy?). Are they meeting with you in a room full of client files, or do they take you to a neutral, data-free, conference room or office? Do they leave files out on their desk for the cleaning service to access at night, or do they lock your documents in a filing cabinet or behind a secure office door? Do they protect their computers with everything listed in the next section?
• Asking professional tax preparers these questions sends them a message that you are watching! Identity thieves tend to stay away from people they know are actively monitoring for fraud. Remember, losing your identity inside of their accounting or bookkeeping business poses a tremendous legal liability to their livelihood.
• Make sure you always (not just at tax time) pay with security checks like those provided by Deluxe.

Secure Computers. Last year, more than 80 million Americans filed their tax returns electronically. To prevent electronic identity theft, you must take the necessary steps to protect your computer, network and wireless connection. Additionally, your tax preparer should be working only on a secured computer, network and internet connection. Hire a professional to implement the following security measures:

• Strong alpha-numeric passwords that keep strangers out of your system
• Anti-virus and anti-spyware software configured with automatic updates
• Encrypted hard drives or folders (especially for your tax preparer)
• Automatic operating system updates and security patches
• An encrypted wireless network protection
• A firewall between your computer and the internet
• Remove all file-sharing programs from your computer (limewire, napster, etc.)

Even though you use a strong password to protect your data file when e-filing, burn the file to a CD or flash drive once you’ve filed. Remove the personal information from the hard drive. Store the backup in a lock box or safe.

Private information should be transmitted by phone using your cell or land line (don’t use cordless phones). In addition, never email your private information to anyone unless you are totally confident that you are using encrypted email. This is a rarity, so don’t assume you have it. In a pinch, you can email password protected PDF documents, though these are relatively easy to hack.

Stop Falling for IRS Scams. We have a heightened response mechanism during tax season; we don’t want to raise any red flags with the IRS, so we tend to give our personal information without much thought. We are primed to be socially engineered. Here’s how to combat the problem:

• Make your default answer, “No”. When someone asks for your Social Security Number or other identifying information, refuse until you are completely comfortable that they are legitimate. Verify their credentials by calling them back on a published number for the IRS.
• If someone promises you (by phone, fax, mail, or in person) to drastically reduce your tax bill or speed up your tax return, don’t believe them until you have done your homework (call the IRS directly if you have to). These schemes flourish when the government issues economic stimulus checks and IRS refunds.
• If anyone asks you for information in order to send you your check, they are scamming for your identity. The IRS already knows where you live (and where to send your rebate)! By the way, the IRS will NEVER email you for any reason (e.g., promising a refund, requesting information, threatening you).
• To learn more about IRS scams, visit the only legitimate IRS website. If you are hit by an IRS scam, contact the IRS’s Taxpayer Advocate Service.
• If your tax records are not currently affected by identity theft, but you believe you may be at risk due to a lost wallet, questionable credit card activity, or credit report, you need to provide the IRS with proof of your identity. You should submit a copy of your valid government-issued identification, such as a Social Security card, driver’s license or passport, along with a copy of a police report and/or a completed IRS Form 14039, Identity Theft Affidavit, which should be faxed to the IRS at 978-684-4542. Please be sure to write clearly.
• As an option, you can also contact the IRS Identity Protection Specialized Unit, toll-free at 800-908-4490. IPSU hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
• If you have information about the identity thief that impacted your personal information negatively, file an online complaint with the Internet Crime Complaint Center.  The IC3 gives victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations. IC3 sends every complaint to one or more law enforcement or regulatory agencies that have jurisdiction over the matter.
• Subscribe to an identity theft detection, protection and resolution product like CSID.

Mail Safely. A good deal of identity theft takes place while tax documents or supporting material are being sent through the mail. If you are sending your tax return through the mail, follow these steps:

• Walk the envelope inside of the post office and hand it to an employee. Too much mail is stolen out of the blue USPS mailboxes and driveway mailboxes that we use for everything else to make them safe.
• Send your return by certified mail so that you know it has arrived safely. This sends a message to each mail carrier that they had better provide extra protection to the document they are carrying.
• Consider filing electronically so that you take mail out of the equation. Make sure that you have a well-protected computer (discussed above).

Shred and Store Safely. Any copies of tax documents that you no longer need can be shredded using a confetti shredder. Store all tax records, documents and related materials in a secure fire safe. I recommend spending the extra money to have your safe bolted into your home so that a thief can’t walk away with your entire identity portfolio. Make sure that your tax provider appropriately destroys and locks up any lingering pieces of your identity as well. Tax returns provide more of your private information in a single place than almost any other document in our lives. Don’t waste your tax refund recovering from this crime.

John Sileo is an award-winning author and international speaker on the dark art of deception (identity theft, data privacy, social media manipulation) and its polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his Keynote Presentation (he shares how he lost $300,000, 2 years and his business to data breach) or watch him on Anderson Cooper, 60 Minutes or Fox Business. 1.800.258.8076.

Related posts:

1. IRS Overwhelmed by Tax Related Identity Theft
2. 5 Business Survival Lessons from Google’s Spying
3. Google Spying Cost Them $1

It’s nerve racking to realize that the IRS increasingly struggles to control taxpayer identity theft. Since 2008, the IRS has identified 470,000 incidents of identity theft affecting more than 390,000 taxpayers. “Victims of tax-related identity theft are the casualties of a system ill-equipped to deal with the growing proficiency and sophistication of today’s tax scam artists” said  Sen. Bill Nelson, who chairs the newly formed Subcommittee on Fiscal Responsibility and Economic Growth.

Identity theft harms innocent taxpayers through (1) employment and (2) refund fraud, according to the GAO. In refund fraud, an identity thief uses a taxpayer’s name and Social Security number to file for a tax refund, which the IRS discovers after the legitimate taxpayer files. In the meantime, the victim is out the money due her, causing Sharon Hawa of the Bronx, N.Y. to take on a second job. Ms. Hawa testified before the Subcommittee, describing how she had become an ID theft victim for the second time in three years (the first in 2009) after thieves twice filed tax returns in her name and received her tax refunds. Painstakingly proving her identity to the IRS, time after time over a 14-month period, was only a small part of the stress and utter frustration in the first fraud.  And  then, as if that trauma hadn’t sufficiently wreaked havoc in Ms. Hawa’s life, it happened a second time.

In employment fraud, an identity thief uses a taxpayer’s name and SSN to obtain a job. When the thief’s employer reports income to the IRS, the taxpayer appears to have unreported income on his or her return, leading to enforcement action. Think of your stress level when you open that envelope from the IRS demanding taxes for money you didn’t earn and don’t have!

The GAO states that the IRS’s ability to address identity theft issues is constrained by several factors, one being that privacy laws limit the sharing of ID theft information with other agencies. Another problem is the timing of fraud detection efforts; more than a year may have passed since the original fraud occurred.  The resources necessary to pursue the large volume of potential criminal refund and employment fraud cases are another constraint.

It’s imperative that we taxpayers take responsibility and implement the steps necessary to protect ourselves. There is very little that is more damaging and dangerous to your identity than losing your tax records. After all, tax records generally contain the most sensitive personally identifying information that you own, including Social Security Numbers (for you, your spouse and maybe even your kids), names, addresses, employers, net worth, etc. Because of this high concentration of sensitive data, tax time is like an all-you-can-eat buffet for identity thieves. Here are some of the dishes on which they greedily feed:

• Tax documents exposed on your desk (home and work)
• Private information that sits unprotected in your tax-preparer’s office
• Improperly mailed, emailed and digitally transmitted or filed records
• Photocopiers with hard drives that store a digital copy of your tax forms
• Copies of sensitive documents that get thrown out without being shredded
• Improperly stored and locked documents once your return is filed
• Tax-time scams that take advantage of our propensity to do whatever the IRS says (even if it’s not really the IRS asking)

John Sileo is an award-winning author and international speaker on the dark art of deception (identity theft, data privacy, social media manipulation) and its polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his Keynote Presentation (he shares how he lost $300,000, 2 years and his business to data breach) or watch him on Anderson Cooper, 60 Minutes or Fox Business. 1.800.258.8076.

Related posts:

1. Protect Your Taxes from Prying & Spying Eyes
2. Identity Theft Expert John Sileo on 60 Minutes
3. Business Killers: Identity Theft and Data Breach Protection FREE WEBINAR

What is Social Spam?

Nothing more than junk posts on your social media sites luring you to click on links that download malicious software onto your computer or mobile device.

Social media (especially Facebook and Twitter) are under assault by social spam. Even Facebook cautions that the social spam volume is growing more rapidly than their user base. The spam-fighting teams at both Facebook and Twitter are growing rapidly. The previous handful of special engineers has seen the inclusion of lawyers, user-operations managers, risk analysts, spam-science programmers and account-abuse specialists. Spammers are following the growing market share, exploiting our web of social relationships. Most of us are ill-prepared to defend against such spam attacks. Here’s how social spam tends to work:

1. Malware infects your friend’s computer, smartphone or tablet, allowing the spammer to access their Facebook or Twitter account exactly as if the spammer were your friend.
2. The spammer posts a message on your friend’s Facebook or Twitter page offering a free iPad, amazing coupons or a video you can’t ignore.
3. You click on the link, photo, Like button (see Like-jacking below) or video and are taken to a website that requires you to click a second time to receive the coupon, video, etc. It’s this second click that kills you, as this is when you authorize the rogue site to download malware onto your computer (not a coupon or video).
4. The malware infects your computer just like it has your friend’s and starts the process all over again using your contacts, your wall and your profile to continue the fraud.
5. Eventually, the spammer has collected a massive database of information including email addresses, login information and valuable social relationship data that they can exploit in many ways. In the process, the malware may have given them access to other data on your computer like bank logins, personal information or sensitive files. In a highly disturbing growth of criminal activity, social malware can actually impersonate users, initiating one-on-one Facebook chat sessions without your consent.

“Like-jacking” involves convincing Facebook users to click on an image or a link that looks as if a friend has clicked the “Like” button, thereby recommending that you follow suit. If our friends Like it, why shouldn’t we. So we click and download in an almost automated response. The key is to interrupt this automatic reflex before we get stung.

Fighting social spam requires immense investments of time, which can mean lost productivity (and money). Gratefully, various company site-integrity teams watch trends in user activity to spot spam. Every day, Facebook says it blocks 200 million malicious actions, such as messages linking to malware. The company can’t prevent spam, but it’s diligently working to make it harder to create and use fake profiles.

But never count on someone else to protect what is yours. You must Own Up to your responsibility. Follow these 5 Steps to Minimize the Risks of Social Spam:

1. If the offer in the post is too enticing, too good to be true or too bad to be real, Don’t Click.
2. If you do click and aren’t taken directly to what you expected, make sure you Don’t Click a 2nd Time. This gives the spammer the ability to download malware to your system.
3. Don’t let hackers gain access to your account in the first place – use strong alpha-numberic-upper-lower case passwords that are different for every site and that you change frequently.
4. Remember, in a world where your friend’s accounts are pretty easily taken over, not all friends are who they say they are. Be judicious. If something they post is out of character, it might not be them writing the post. Call them and verify.
5. Don’t befriend strangers. Your ego wins, but you loose.
6. Make sure you have updated computer security: operating system patches, robust passwords, file encryption, security software, firewall and protected Wi-Fi connection.

John Sileo is an award-winning author and international speaker on the dark art of deception (identity theft, data privacy, social media manipulation) and it’s polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his Keynote Presentation (he shares how he lost $300,000, 2 years and his business to data breach) or watch him on Anderson Cooper, 60 Minutes or Fox Business. 1.800.258.8076.

Related posts:

1. Twitter Security Loophole Exposes Your Direct Messages
2. Has Twitter Peaked? Is Privacy Back?
3. Facebook Safety: New HTTPS Facebook Settings

Child Identity theft is the fastest growing sector of the identity theft “industry,” and the numbers are staggering. Although it’s difficult to estimate exactly how many children lose their identities since the crime can go undetected for years, the FTC states that 5% of identity theft cases target children, which translates into 500,000 kidnapped child identities per year, and growing. The Carnegie Mellon CyLab Report states that in 54% of the cases, the child was under the age of 14.

The identity thief is not always a stranger. In many cases, it’s a relative with bad credit who takes advantage of a child’s pristine credit. Conveniently, these family members generally have access to the information necessary to maximize the fraud with little attention. This seems absurd, but imagine a parent who is strapped for cash, has a bad credit score and needs to buy groceries. In this case, short-term thinking blinds the relative or friend to long-term consequences. In other instances, the child’s future is not taken into consideration at all.

Frankly, it doesn’t take much to get the crime underway; all a criminal needs is the child’s name and Social Security number. These pieces of personal information are exposed in a variety of ways:

• When registering for daycare, schools and recreational sports
• On medical, dental and hospital records
• When joining organizations like the Girl Scouts, Boy Scouts, etc.
• When the above information is permanently stored and accessed by volunteers or employees
• When one of the above organizations is breached by a hacker or malicious software
• When an adult befriends your child on a social networking site (MySpace, Facebook) and eventually socially engineers private information out of them

The Three Basic Types of Child Identity Theft

1. Financial identity theft occurs when the name and Social Security number is used to establish new lines of credit.
2. Criminal identity theft happens when the criminal uses the child’s identity to obtain a driver’s license or substitutes the child’s identity if caught in a criminal act.
3. Identity cloning entails using a child’s identity (via information collection or a black market ‘purchase’ of personal information) for medical, financial, criminal and governmental purposes. The most common form of cloned identity theft is committed on behalf of undocumented workers looking for an identity that will keep them working in this country.

For parents, cleaning up the disaster of identity theft for their children is costly and incredibly time consuming. Getting a new Social Security number is almost impossible, and rarely the best option.

Taking steps right now to protect your child from this horrible crime is one of the greatest investments you will ever make in their financial and emotional future.

Protecting Your Children

Acting now on behalf of your child will protect them from consequences common to child victims:

• Starting adulthood with a credit rating low enough to scare away the hungriest of loan sharks
• Being denied a first loan, credit card or apartment rental because of a crime committed 10-15 years earlier (the passage of time makes this crime very hard to clear up)
• Being denied access to college or a new job
• Having a warrant out for her arrest for crimes that she didn’t commit

In the same way that you can’t protect your children from every bruise and scrape, you can’t entirely remove the risk of identity theft. You can, however, prevent or soften the fall if it does happen. Take these steps first:

1. Watch for mail in your child’s name. This is a potential sign that credit has been established using their identity. The most common types of mail that signal identity theft are financial (pre-approved credit cards, etc.).
2. Consider ordering a free credit report for your child. If you suspect foul play, write to the three credit reporting bureaus (Equifax, Experian and TransUnion) to see if your child has a credit profile (no profile, no chance that it is being used illegally). If they do have an active credit profile, you will need to resolve this with the specific credit bureau. Please note that requesting your child’s credit report repeatedly can actually establish a credit profile in their name. For a more convenient option, use an identity monitoring service like CSIdentity.com for you and your family that alerts you when credit is established in any of your names.
3. Stop giving out your child’s personal information. Until you are confident that it is absolutely necessary to receive the services desired, withhold their personal information. More than 80% of organizations that ask for your child’s Social Security number don’t actually need it to establish services. If you must give it, ask them how they will use it, how long they will keep it and how it will be protected while they have it.
4. Protect your child’s identity documents. Birth certificates, passports, bank account information, wills and trusts involving children should all be locked securely in a fire-safe or bank’s safety deposit box. Physical document theft is one of the most prevalent ways kid’s identities are stolen.
5. If you find evidence of fraudulent activity, contact the police, the source of the fraud and all three credit bureaus. Filing a police report helps to establish your child’s innocence in an official way. Have the credit bureaus FREEZE your child’s credit for maximum protection. Keep detailed records of all correspondence between yourself, the police, the merchant and the credit bureaus. It will come in handy should you ever find yourself in court, as I did.
6. Educate your children on the importance of protecting their personal information. Teach them about the value of their personal information: their name, address, phone numbers, email address, Social Security Number and any passwords and PIN numbers. Reinforce that they own their private information and that it should not be shared with friends, over the internet or with anyone whom they don’t know or trust. Education is absolutely the best financial gift you will ever give to them.

In the case of child identity theft, an ounce of prevention is worth a lifetime of financial security. Don’t let the center of your universe become just another statistic. Because you love and protect your children as much as I do, start this process immediately.

John Sileo lost almost a half-million dollars, his business and his reputation to identity theft. Since then, he’s become America’s leading keynote speaker on identity theft, social media exposure and weapons of manipulation. His clients include the Department of Defense, Pfizer and Homeland Security. To learn more, visit ThinkLikeASpy.com.

Related posts:

1. Your Child is 51X More Likely to Become Victim of ID Theft (Part I)
2. Child Identity Theft Expert – Part III
3. Child Identity Theft Expert – Part II

Why are our kids, the very people we most want to protect, so vulnerable? Because they have unused, unblemished credit profiles. Richard Power, Distinguished Fellow, Carnegie Mellon CyLab, recently published the first ever child identity theft report based on identity protection scans of over 40,000 U.S. children. It is extremely alarming that 10.2% of the children in the report had someone else using their Social Security numbers. That figure is 51 times higher than the rate for adults of the same population.

We take so many steps to protect our children. But how often do you check their credit report? “Check my kid’s …credit report?,” I can hear you say. “She is only seven! She doesn’t even have her front teeth yet, let alone a credit card! There are so many years to go before we need to worry about that. Right?”

Unfortunately, no. Because children have untouched and unblemished credit records, they are highly attractive targets. Child identity theft is profitable, hard to detect and a nightmare to recover. Thieves steal a child’s identity early on, nurture it until they have a solid credit score, and then abuse and discard it. If it’s not discovered in time, fraudulent use of your child’s identity could mean the loss of educational and job opportunities and starting off adulthood at a serious disadvantage with someone else’s bad credit in her name. All an identity thief needs to ruin your child’s bright financial future is her name and Social Security Number.

“Shouldn’t my child’s age show up on any credit background check, shouldn’t the merchant recognize that the person in front of them buying a car on credit isn’t seven years old?” you ask. Yes, it should, but the people screening the credit report rarely give it the time and care necessary to detect fraud.

All too often, background checks involve simply matching the name and the Social Security number provided. This leaves doors wide open for scandalous minds to wreak havoc on your child’s perfect credit. The most unsettling part is that the age of the applicant (in this case, the person posing as your child) becomes official with the credit bureaus upon the first credit application. This makes clearing a sabotaged credit record even more difficult because you have to prove to the credit bureau that your child is only seven and isn’t responsible for thousands of dollars of debt.

In no time at all, your child could have a maxed out credit card, unpaid bills and a huge mortgage for beachfront property across the country. You might not discover the illegal purchases until your child opens a bank account, applies for a job, tries to get a driver’s license or enters college. At that point, you are left with the time-consuming dilemma of cleaning up someone else’s fraudulent mess. If only clearing up a credit report was as easy as cleaning up after your kids.

Do the gaping holes in our current credit system and the audacity of criminals leave you enraged? They should. It is imperative that you use your anger as fuel to protect and prepare your children’s future before it is too late. In Part II of this series, we will talk about the specific steps to take in order to protect your child from identity theft.

John Sileo lost almost a half-million dollars, his business and his reputation to identity theft. Since then, he’s become America’s leading keynote speaker on identity theft, social media exposure and weapons of manipulation. His clients include the Department of Defense, Pfizer and Homeland Security. To learn more, visit ThinkLikeASpy.com.

Related posts:

1. Child Identity Theft (Part II)
2. Child Identity Theft Expert – Part III
3. Child Identity Theft Expert – Part II

In the first part of this article series, we discussed why it is so important to protect your business data, including the first two steps in the protection process. Once you have resolved the underlying human issues behind data theft, the remaining five steps will help you begin protecting the technological weaknesses common to many businesses.

1. Start with the humans.
2. Immunize against social engineering.
   
3. Stop broadcasting your digital data. There are two main sources of wireless data leakage: the weakly encrypted wireless router in your office and the unprotected wireless connection you use to access the Internet in an airport, hotel or café. Both connections are constantly sniffed for unencrypted data being sent from your computer to the web.Strategy: Have a security professional configure the wireless router in your office to utilize WPA-2 encryption or better. If possible, implement MAC-specific addressing and mask your SSID. Don’t try to do this yourself. Instead, invest your money in proportion to the value of the asset you are protecting and hire a professional. While the technician is there, have him do a thorough security audit of your network. You will never be sorry for investing the additional money in cyber security.To protect your data while surfing on the road, set up wireless tethering with your mobile phone provider (Verizon, Sprint, AT&T, T-Mobile) and stop using other people’s free or fee hot spots. Using a simple program called Firesheep, data criminals can “sniff” the data you send across these free connections. Unlike most hot-spot transmissions, your mobile phone communications are encrypted and will give you Internet access from anywhere you can make a call.
4. Eliminate the inside spy. Most businesses don’t perform a serious background check before hiring a new employee. That is short sighted, as much of the worst data theft ends up being an “inside job” where a dishonest employee siphons information out the back door when no one is looking. In the consulting work we have done with breached companies, we have discovered the number one predictor of future theft by an employee – past theft. Most employees who are dishonest now were also dishonest in the past, which is why they no longer work for their former employer.Strategy: Invest in a comprehensive background check before you hire rather than wasting multiples cleaning up after a thief steals valuable data assets. Follow up on the prospect’s references and ask for some that aren’t on the application. Investigating someone’s background will give you the knowledge necessary to let your gut-level instinct go to work. More importantly, letting your prospective hire know in advance that you will be performing a comprehensive background check will discourage dishonest applicants from going further in the process (watch the video for further details). I personally recommend CSIdentity’s SAFE product, which is a technologically superior service to other background screen services.
   
5. Don’t let your mobile data walk away. In the most trusted research studies, 36-50% of all major data breach originates with the loss of a laptop or mobile computing device (smart phone, etc.). Mobility, consequently, is a double-edged sword (convenience and confidentiality); but it’s a sword that we’re probably not going to give up easily.Strategy: Utilize the security professional mentioned above to implement strong passwords, whole disk encryption and remote data-wiping capabilities. Set your screen saver to engage after 5 minutes of inactivity and check the box that requires you to enter your password upon re-entry. This will help keep unwanted users out of your system. Finally, lock this goldmine of data down when you aren’t using it. Either carry the computer on your person (making sure not to set it down in airports, cafes, conferences, etc.), store it in the hotel room safe, or lock it in an office or private room when not using it. Physical security is the most overlooked, most effective form of protection.
   
6. Spend a day in your dumpster. You have probably already purchased at least one shredder to destroy sensitive documents before they are thrown out. The problem tends to be that no one in the business uses it consistently.Strategy: Take a day to pretend that you are your fiercest competitor and sort through all of the trash going out your door for sensitive documents. Do you find old invoices, credit card receipts, bank statements, customer lists, trade secrets, employee records or otherwise compromising information? It’s not uncommon to find these sources of data theft, and parading them before your staff is a great way to drive the importance of privacy home. If your employees know that you conduct occasional “dumpster audits” to see what company intelligence they are unsafely throwing away, they will think twice about failing to shred the next document. In addition to properly disposing of new documents, make sure that you hire a reputable on-site shredding company to dispose of the banker’s boxes full of document archives you house in a back room somewhere within your offices.
   
7. Anticipate the clouds. Cloud computing (when you store your data on other people’s servers), is quickly becoming a major threat to the security of organizational data. Whether an employee is posting sensitive corporate info on their Facebook page (which Facebook has the right to distribute as they see fit) or you are storing customer data in a poorly protected, noncompliant server farm, you will ultimately be held responsible when that data is breached.Strategy: Spend a few minutes evaluating your business’s use of cloud computing by asking these questions: Do you understand the cloud service provider’s privacy policy (e.g. that the government reserves the right to subpoena your Gmails for use in a court of law)? Do you agree to transfer ownership or control of rights in any way when you accept the provider’s terms of service (which you do every time you log into the service)? What happens if the cloud provider (Salesforce.com, Google Apps) goes out of business or is bought out? Is your data stored locally, or in another country that would be interested in stealing your secrets (China, Iran, Russia)? Are you violating any compliance laws by hosting customer data on servers that you don’t own, and ultimately, don’t control? If you are bound by HIPAA, SOX, GLB, Red Flags or other forms of legislation, you might be pushing the edges of compliance.

By taking these simple steps, you will begin starving data thieves of the information they literally take to the bank. This is a cost-effective, incremental process of making your business a less attractive target. But it doesn’t start working until you do.

John Sileo, the award-winning author of Privacy Means Profit, delivers keynote speeches on identity theft, data security, social media exposure and weapons of influence. His clients include the Department of Defense, Pfizer, Homeland Security, Blue Cross, the FDIC and hundreds of corporations, organizations and associations of all sizes. Learn more at www.ThinkLikeASpy.com.

Related posts:

1. 7 Steps to Secure Profitable Business Data (Part I)
2. 5 Steps to Avoid Facebook Destruction in Business
3. Business Identity Theft Radio Interview, Part I

Businesses often make social engineering (or fraud) training boring! And that’s bad for your bottom line, because no one ends up remembering how to protect your organization against threats like data theft, corporate espionage or social networking exposure.

Too often, fraud and social engineering workshops cover just the concepts that define fraud rather than the feelings that signal it’s actually in process at the moment. The key to training your executives, employees and even customers on fraud is to let them experience what it feels like to be conned. In other words, they need to actually be socially engineered (manipulated into giving away their own private information) several times throughout the training so that they begin to reflexively sense fraud as it is happening. Like learning to throw a ball, there is no substitute for doing it for yourself. Fraud detection is similar; it takes actually doing it (or having it done to you) to fully understand the warning signs. Anything less will leave your audience yawning and uneducated.

This social engineering video was recorded at a fraud training I did recently and it demonstrates how fun it can be to train someone on detecting fraud, and how profitable. As silly as it might seem, the skills necessary to detect fraud can be taught in very entertaining and engaging ways. After watching the video, take a minute to understand the basic skills your employees and executives will need to Stop Fraud:

Fraud Training Step 1: The Trigger

The trigger, or what causes you to be on high alert, is actually very simple—it is the appearance of private information in any form (your identity, customer information, employee records, intellectual capital, etc.). Anytime someone requests or has access to any of the names, numbers or attributes that make up identity, or to the paper, plastic, digital or human data where identity lives (whether it is yours or your organization’s), the trigger should trip and sound an alarm in your head.

There are hundreds of examples of fraud triggers in the workplace. Here are a few of the more common:

• When someone is requesting information about you on Facebook, LinkedIn, etc.
• When someone requests information about your company, computer login or co-workers in person or by phone
• When you are clicking on a link in an email
• When you are entering data into a website

When your identity is being requested in any way, slow down and ask yourself: Is the risk of giving this piece of identity away in this specific situation worth the benefit?

Fraud Training Step 2: Hogwash!

Your team should be trained such that anytime their reflex is triggered, a phrase or picture automatically pops into their head, whether they actively think about it or not. If the word (also called a trigger) is a bit out-of-the-ordinary and the picture is humorous, you almost can’t help but noticing when it appears. The trigger that I use when I train is the word HOGWASH! Here is my definition of Hogwash:

Hog’wash |hôg’wô sh | n. 1. A gut reaction that someone is manipulating you for their own gain, or feeding you a line of bull in order to deceive you (e.g., I’ll just borrow your password for a short time); 2. Healthy skepticism that persists until the person requesting information from you proves they are worthy of your trust.

When the word Hogwash pops into your head, picture a pig feeding at a trough. Better yet, picture the person (who is requesting your information) feeding at a trough (the image is what makes it fun and memorable – don’t be afraid of the silliness – it works). As they provide legitimate reasons for needing the information and adequate reassurance that your data will be handled securely, they begin to rise from the trough. But don’t let them off the hook yet, because social engineers are masters at using your natural biases against you.

Fraud Training Step 3: Vigilance

When an outsider has access to your identity or critical business data, your trigger should automatically activate without thinking about it (Hogwash!). Your first response should be to heighten your level of observation, to become more vigilant. View the situation as a child would—with curious eyes. You can even borrow what we teach our children to be more aware in dangerous situations—Stop, Look and Listen:

Listen to your instincts. Ask yourself if your identity is safe. Is there a change in the environment that makes you uneasy or uncertain? What is your gut saying? Would a spy give away this information? Is the benefit you are receiving worth the data you are sharing? Be a healthy skeptic (i.e., not paranoid, but vigilant) of anyone who is requesting sensitive information. The final and most important step is to follow up with the right questions, or interrogate the enemy.

Don’t make privacy a policy, make it part of your culture. Start by engaging your troops, not putting them to sleep.

If you are interested in having John Sileo conduct fraud training or social engineering keynotes for your organization, contact him directly on 1.800.258.8076. His satisfied clients include the Department of Defense, the FDIC, Pfizer and the Federal Trade Commission.

Related posts:

1. Fraud Training: Bored to Tears Yet?
2. Detection-Fraud: 15 Signs You’re a Victim of Identity Theft!
3. Fraud Training: Interrogate the Enemy

A TODAY Show/NBC investigation into child identity theft revealed that criminals routinely use a child’s untouched credit record to their advantage and get away with it for years or decades. This story shows how in more and more cases Social Security numbers are being stolen even before the child has been born.

Why is it so easy? Because Social Security numbers are not assigned randomly, meaning that they can predicted with a certain amount of accuracy. A SSN is simply a code that includes the location and date of where and when a baby was born. Thieves have figured out a system to predict these numbers and used them before they have been issued. The federal government maintains that in the next month or so, these numbers will be randomized and harder to predict and therefore, steal.

Once a thief gains access to a legitimate Social Security number, they are able to take out car loans, mortgages and credit cards combining their name with the stolen number. Many banks don’t verify that the name and Social Security number match up because it costs them a few extra pennies. That is exactly how a woman was able to buy a home in my name, because the bank didn’t verify that the SSN belonged to me, not to her.

The investigation included 9 year old Riley, whose identity was stolen 11 years before she was born and used to take out home and auto loans. A 2-year old had thousands in credit card debt. Most parents have no idea that this crime is happening to their child until many years after the crime, at which point it is too late.

Here’s what you should do:

• Immediately run a credit check on all of your children.
• If you find suspicious activity (for most children, this would be any activity), investigate it further and dispute it with both the credit-giving organization and the three credit reporting bureaus (Equifax, Experian and TransUnion).
• Once you have resolved the credit errors, consider freezing your child’s credit so that no one else has access to their profile without a password.

Police often act overwhelmed and don’t want to be bothered with financial crimes, so little is done even if law enforcement knows exactly where the imposters live. TODAY showed this in dramatic fashion, hunting down two alleged child imposters and capturing their comments on camera.

Click Here to watch the video.

Related posts:

1. Identity Theft Speaker on The Bill Handel Radio Show Today!
2. Cyber Security Expert Sileo in USA Today
3. Study Shows Identity Theft of Children 51X More Likely

• 4,311 or 10.2% of the children in the report had someone else using their Social Security number – 51 times higher than the 0.2% rate for adults in the same population
• Child IDs were used to purchase homes and automobiles, open credit card accounts, secure employment and obtain driver’s licenses
• The largest fraud ($725,000) was committed against a 16 year old girl
• The youngest victim was five months old; 303 victims were under the age of five

Read the Entire Report

Parents need to stop ignoring child identity theft. It is one thing to ignore it for yourself, but failing to protect children, who are otherwise helpless to this crime, shows a definite lack of parental responsibility.

Acting now on behalf of your child will protect them from consequences common to child victims. Click on Child Identity Theft Protection Tips to learn more about the steps you should take.

John Sileo’s motivational keynote speeches train organizations to play aggressive information offense before the attack, whether that is identity theft, data breach, cyber crime, social networking exposure or human fraud. Learn more at www.ThinkLikeASpy.com or call him directly on 800.258.8076.

Related posts:

1. Spokeo Shows Your Home with Only a Name?
2. Facebook Installs a Panic Button for Children
3. Child Identity Theft (Part II)

In an unrelated article, Mizuho Investors Securities analyst Nobuo Kurahashi estimated the cost of Sony’s recovery from the data breaches to be approximately $1.25 billion:

Kurahashi estimates that the data breach will cost Sony about Y100 billion, or $1.25 billion from lost business, various compensation costs and new investments–assuming that no additional security problems emerge. The cyber attacks on Sony in recent weeks involved the theft of personal data that include names, passwords and addresses from accounts on its PlayStation Network and Sony Online Entertainment gaming services. Sony has also said that more than 10 million credit-card numbers may have been compromised.

The return on investment of Sony simply protecting their customer data properly in the first place would be thousand-fold. But if companies were doing more to protect themselves before the attack, what would we write about?

John Sileo’s motivational keynote speeches train organizations to play aggressive information offense before the attack, whether that is identity theft, data breach, cyber crime, social networking exposure or human fraud. Learn more at www.ThinkLikeASpy.com or call him directly on 800.258.8076.

Related posts:

1. Sony PlayStation Network User Information Hacked
2. Data Breach Expert Sileo Talks to Fox Business
3. Citigroup Data Breach – How it Affects Your Wallet