Facebook: Press 2 For Law Enforcement

I received an email last night from a well-known TV anchor wanting my input on a new Facebook issue.  He’d read that when calling Facebook Headquarters, the automated attendant comes on and gives you options to reach each department, and the second option was to press 2 for “law enforcement.”

It could seem odd to many, but it’s true. If you call the Facebook Headquarters (650-543-4800) and reach the switchboard, the 1st option is “For customer support, press 1″ and the second option is “For law enforcement, press 2″. Law enforcement comes ahead of business development, marketing, press, and employment verification in the list of options.When you press 2, the next message says: “This message is only for members of law enforcement. Please note that due to a very large volume of incoming calls, the current call back time is two to four business days. For a faster response, please leave your work authorized email address… A member of Facebook’s security team will email in a timely manner.” Which means that Facebook is very busy fielding calls from law enforcement.

The anchor, and the rest of us, want to know why!

Posted in Identity Theft, Social Media by Identity Theft Speaker John Sileo.

Tags: 650-543-4800, background checks, Calling Facebook, facbook, Facebook, Facebook Phone Number, Facebook Places, facebook privacy, Facebook Safety, Identity Theft, Identity Theft Speaker, John Sileo, Law Enforcement, Privacy, Privacy Expert, Social Media, social networking, Social Networking Expert